What We Do vs What We DON'T Do
Universo Pet offers veterinary tele-guidance: educational guidance and intelligent triage with Dr. Paws. We are a complement to in-person veterinary care, never a substitute.
What Universo Pet DOES
Veterinary Tele-Guidance
Educational guidance on health, nutrition, behavior and pet welfare
Intelligent Triage
We help you decide if you need to see a vet or can wait
Guided Physical Exam
Dr. Paws guides you step-by-step through a complete physical examination of your pet at home (eyes, ears, skin, mouth, paws, abdomen)
Personalized Home Care Checklist
Home care checklists automatically generated after consultations, with tasks, reminders and warning signs
Automated Health Score
0-100 score calculated based on vaccines, deworming, healthy weight and preventive care
Health Management
Digital records with vaccines, medications, surgeries and automatic reminders
Continuous Education
Information on care, prevention, training and quality of life
Photo, Exam and Video Analysis
Dr. Paws analyzes images, documents and short videos (up to 30s) for more accurate guidance
PDF Record Export
Download your pet's complete record in PDF with full history - FREE for everyone
Complement to Veterinarian
We work TOGETHER with in-person vet, never against or instead of them
What Universo Pet DOESN'T Do
We DON'T Replace Veterinarians
Licensed veterinarians (CRMV) are irreplaceable for diagnoses
We DON'T Prescribe Medications
Veterinary prescriptions require in-person evaluation by law
We DON'T Make Official Diagnoses
We offer guidance, not definitive medical diagnoses
We DON'T Handle Emergencies
Emergencies require IMMEDIATE in-person veterinarian
We DON'T Perform Exams
Physical and laboratory exams only in-person
We DON'T Guarantee Medical Results
Health decisions are the responsibility of owner + veterinarian
Universo Pet vs Alternatives
| Aspect | Universo Pet | In-Person Vet | Google/WebMD |
|---|---|---|---|
| Official diagnosis | ❌ Não | ✅ Sim | ❌ Não |
| Medication prescription | ❌ Não | ✅ Sim | ❌ Não |
| Quick triage | ✅ <90 seconds | ⏰ Days of waiting | ✅ (not reliable) |
| Pet history | ✅ Integrated | 📋 Manual | ❌ Não |
| Photo/exam analysis | ✅ Multimodal Dr. Paws | ✅ Sim | ❌ Não |
| Cost | $1.66/day | $150-400/consult | Free |
| Availability | 24/7 | Business hours | 24/7 |
| Personalization | ✅ Per pet | ✅ Sim | ❌ Generic |
Security and LGPD
Universo Pet is 100% LGPD compliant. Your data and your pets' data are treated with maximum security:
🔐
Encryption
Data in transit and at rest☁️
Google Cloud
Firebase infrastructure💳
Stripe PCI-DSS
Secure payments🗑️
Total Deletion
At any timeReady to Transform Your Pet's Care?
Start FREE with 2 consultations/month or subscribe to Premium for unlimited. Personalized training guides and complete health management. Try Premium 7 days free!
Start FreeReady to Transform Your Pet's Care?
Start FREE with 2 consultations/month or subscribe to Premium for unlimited. Personalized training guides and complete health management. Try Premium 7 days free!
No commitment - Cancel anytime